The visa application involves transaction of documents containing personal and valuable information. The VFW security framework protects individual privacy and ensures the secure physical and electronic transfer of sensitive information between customers, Visa Application Centres and the respective diplomatic posts.

A dedicated in-house team of information technology experts is responsible for the design, implementation and maintenance of our IT platforms, network security and information transaction protocols. Additionally, our staff at all levels are continually trained to protect confidential documents at each step in the process.

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